Infinity Casino Review: the catalogue, provider by provider

The Infinity casino games lobby splits into pokies, live casino, jackpots and table games, with sports betting alongside. More than 10,000 titles sit across those shelves, supplied by a headline group of studios that includes Pragmatic Play, Evolution, Playson, BGaming, Hacksaw Gaming and Playtech.

Size cuts both ways. A catalogue this big almost guarantees you will find your style of game, but scrolling it like a shop window wastes time. Browse by studio when you know what you like and by category when you do not, and open a game's information panel before playing for real. The operator quotes an average return to player of around 96%, yet each title carries its own figure, and that is the number worth comparing. Jackpot games deserve a separate visit as well, because their appeal rests on a top prize rather than on steady returns. The sections below take the pokies, table games and live tables in turn.

If you were hoping for an Infinity casino app, the operator's answer is a mobile website for iOS and Android browsers. Everything happens in the browser, so there is nothing to install, no storage to free up and no separate update to wait for. When the catalogue changes on desktop, the phone version changes with it.

For a casino built around a large library, that matters. Browsing more than 10,000 games on a small screen is only bearable if you narrow the list early, so lean on categories and search instead of endless scrolling. Many pokies play comfortably in portrait mode, while live tables and game shows are easier to follow in landscape, where the dealer and the betting layout fit on the screen together.

Most mobile browsers can pin a site to the home screen, which gives you a one-tap shortcut that behaves much like an application icon. Log in once, keep the browser updated, and avoid saving your password on a phone that other people use. If the lobby feels sluggish, clearing the browser cache or switching from mobile data to Wi-Fi usually helps more than reloading again and again.

Live dealer streams use far more data than pokies, so on a capped plan it makes sense to save the live casino for Wi-Fi and keep mobile data for quick pokie sessions or for checking on a withdrawal. Turning notifications off before a live session also keeps the table on screen when it matters.

The cashier travels with you too: deposits from A$30, the same payment methods listed for desktop and payouts quoted at 24 to 72 hours. Live chat runs around the clock on a phone as well, which helps when a game freezes or a payment needs checking mid-session.

For players who mostly sample pokies in short bursts, the mobile site is arguably the better way to use Infinity: quick to open, easy to close, and with the whole catalogue only a search away. Switch to a laptop later and your balance comes with you, because it belongs to the account rather than the device.

The Infinity casino login asks for the details you registered with plus your password, and once they are accepted you are back at your balance and the full lobby. It is the same form on desktop and in a mobile browser, so there is nothing new to learn when you switch devices.

If the password will not go through, use the password reset option rather than trying again and again, since repeated failures may lock the account for a while. When the reset email is slow to arrive, check the spam folder first and then ask live chat, which is available 24/7.

A few habits keep the account safe. Choose a password you use nowhere else, log out on shared devices, and never pass your details to anyone offering bonus codes or account help through social media. No genuine support agent needs your password to solve a problem.

Once you are in, make the account work for the catalogue. If the lobby lets you mark favourites or shows recently played games, use those lists; with a library this size they save a lot of searching. Logging in before you browse also means any promotions tied to your account can show up where you will see them.

If you play on several devices, sign in on each one separately rather than sharing a session, and check the personal details page now and then to make sure the contact details on file are still yours.

Here is how to contact Infinity Casino customer service: open the live chat, which runs 24/7, or send an email when the issue needs documents or a longer explanation. Chat is the faster route for login trouble, a frozen game round or a deposit that has not appeared, while email suits questions about verification and withdrawals, where a written record helps.

Before you write, note the game name, the time of the problem and any transaction reference. In a catalogue this large, naming the exact title and studio saves a lot of back and forth. Support cannot change a game result, but it can look into a round if something went wrong. Keep the conversation specific, and ask for the answer in writing if it concerns your balance.